Consumers’ Accuracy in Estimating their Credit Ratings

Perry, V. G. (2008), Is Ignorance Bliss? Consumer Accuracy in Judgments about Credit Ratings, The Journal of Consumer Affairs, 42(2), Summer, 189-205.

Brief Description: This study examines the accuracy of consumers’ self-assessments of their credit ratings. Findings suggest that approximately 32 percent of consumers overestimate their credit ratings while only 4 percent underestimate them. Those who overestimate their credit ratings are less knowledgeable about financial matters, are more likely to have acquired their financial knowledge from difficult past experiences, …

Forbearance Plans for Credit Card Accounts

Agarwal, S., Chomsisengphet, S. & Mielnicki, L. (2008). Do forbearance plans help mitigate credit card losses? Journal of Family and Economic Issues, 29(2), 191-209.

Brief Description: Credit cards are the means of payment for millions of routine transactions, with the volume of credit card debt increasing dramatically in the last few years. This has led secondary market agencies, investors, and insurers of credit cards to employ forbearance options such as lengthening repayment terms, lowering interest rates, and permitting card …

Assessing Financial Wellness

Nielsen, R. B. (2010). Assessing financial wellness via computer-assisted telephone interviews. Journal of Financial Counseling and Planning 21(2), pp. 16-29.

http://6aa7f5c4a9901a3e1a1682793cd11f5a6b732d29.gripelements.com/pdf/vol_21_issue_2_robertnielsen.pdf

Brief Description:   Researchers tested a modified version of The Personal Finance Wellness ScaleTM for use in computer assisted telephone interviews (CATI).  Married adults were surveyed, and results indicated it is robust with respect to a single measure of financial wellness as well as dividing the concept into subjective and objective components. Because of the low level of …